top of page

Privacy Policy

THIS WEBSITE WWW.HARFIN.IN AND/OR OTHER RELATED INTERNET BASED APPLICATIONS (COLLECTIVELY REFERRED TO AS “WEBSITE” or “SERVICES”) OWNED AND OPERATED BY HARVINDER FINANCE COMPANY PRIVATE LIMITED (“HEREIN REFERRED AS HARFIN”), A COMPANY INCORPORATED UNDER THE PROVISIONS OF COMPANIES ACT, 1956 HAVING ITS REGISTERED OFFICE C-85, GANESH NAGAR, TILAK NAGAR, DELHI WEST, DELHI - 110018 (HEREINAFTER REFERRED TO AS “WE”, or “US” or OUR or “HARFIN”).

​

THIS PRIVACY POLICY GIVES YOU DETAILS ABOUT OUR DATA COLLECTION METHODS AND USAGE. YOU ARE ADVISED TO READ THIS PRIVACY POLICY ALONG WITH THE TERMS OF USE AND OTHER INFORMATION IN THE WEBSITE/APPLICATIONS. USERS PLEASE TAKE NOTE THAT ANY STATEMENTS MADE ON HARFIN WEBSITE/APPLICATIONS SHALL NOT BE CONSTRUED AS AN OFFER OR PROMISES FOR GRANT OF ANY FINANCIAL SERVICES.

​

1. Use of Our Website or Services:

​

You will be able to use Our Website or Services as per Term of Use.

​

2. Information collected by Harfin:

​

  1. Information provided by users through our Website or Services will include details required for availing respective Products/Services.

  2. Information from credit bureaus and customer service providers to help Harfin with customer verification and diligence required for Harfin and its DLAs/LSPs.

  3. Log information: Search queries, IP address, crashes, date and time.

  4. Location information: Your actual location.

  5. Details required for administration or services and product improvement.

  6. Record and/or monitor calls if Harfin feels necessary for quality checks and staff training. Such recordings may also be used to help Harfin combat fraud.

  7. Termination of account: While you can terminate your account as per terms of use, your information may remain stored in the archive on our servers even after the deletion or the termination of your account.

  8. Retention of information collected: The information collected from you will be retained during the

  • validity of your Account and for the purpose of submission of such information,

  • As consented by you while creating your User Account

  • As required by any regulatory norms including but not limited to the norms prescribed under Prevention of Money Laundering Act, 2002.

​

3. Use of information collected by Harfin:

​

The information will be used by Harfin for the following:

​

  1. To provide the products you have requested;

  2. To provide services you have requested;

  3. To provide information to our partners to assist in collection, recovery and other activities;

  4. To help investigate violations of our terms of use or to defend against legal claims;

  5. To disclose the information under special circumstances such as compliance with the applicable local law, court summons, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

  6. Search credit bureaus and fraud prevention agencies;

  7. To get in touch with you when necessary and contact you by email, SMS, letter, telephone or in any other way about our products and services;

  8. To identify, prevent, detect or tackle fraud, money laundering, terrorism and other crimes;

  9. To form a view of you as an individual and to identify, develop or improve products, that may be of interest to you;

  10. Provide information to independent external bodies such as governmental departments and agencies, universities and similar to carry out research;

  11. Perform other administrative and operational purposes including the testing of systems;

  12. Trace your whereabouts;

  13. Recover any payments you owe to Harfin or partners; and

  14. Comply with our regulatory obligations;

  15. To maintain records under applicable law or a may apply to pursuant to agreements executed by Harfin;

  16. Carry out, monitor and analyse our business, carry out market research, business, and statistical analysis and also direct our efforts for product improvement;

  17. Carry out audits;

​

4. Specific consent

 

1.You consent and grant us authority to share your information with third parties to

 

  • Provide the product or service you have requested;

  • To enable them to contact you or to certain service partners in order to respond to your queries / comments or to resolve service issues and to serve you better and

  • To collect information about you as mentioned in section 2 of this Privacy Policy and use the same for those purpose mentioned in section 3 of this Privacy Policy.

 

2. By using the Website/Services you authorize us, our affiliates & our associate partners to contact you via email or phone call or sms and offer you their services/ product, imparting product knowledge, offer promotional offers running on their websites & offers offered by the associated third parties.

​

5. Changes in Privacy Policy:

​

Our Privacy Policy might change from time to time, and Harfin will update the same on our website from time to time.

​

6. Incorporation of Privacy Policy to the Terms of use:

​

This Privacy Policy is incorporated to the Terms of use (Terms) and other specific terms of this Website/Services/Account.

​

7. Contact:

​

Contact: For any information regarding the Privacy Policy, please contact grievance@harfin.in, In case you have grievance relating to collecting receiving, possessing, storing, dealing or handling of Personal Information provided by you may contact our Grievance Officer on the following address or write an email:

grievance@harfin.in 

​

Harvinder Finance Company Private Limited

Registered Address: C-85, Ganesh Nagar, Tilak Nagar, Delhi West, Delhi - 110018.

Corporate Address: 315, C Wing, 215 Atrium, Next to Courtyard Marriott, A.K. Road, Andheri East, Mumbai - 400093

bottom of page